Bell captain
1 week ago
HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description Bell Captain Directs and coordinates the delivery process to fulfill guests’ requests for amenities, luggage delivery, newspapers, mails and messages and other porter services. Ensure the smooth operations at both lobby and driveway and also productivity and efficiency of Bellman. Summary of Responsibilities: Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations. Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service through follow-up. Attend to all other guest requests as directed by Leaders, and according to Swiss Service. Acknowledge and communicate with Bell Persons via Mobitalk upon completion of assignments. Respond to all other requests in a timely manner. Ensure all job assignments are properly logged in respective logbooks. Ensure LQA service standards are in practice as set by the hotel at all times. Provide organized and seamless luggage service. Provide introductory explanation of room facilities. Able to provide information and assistance to guests as and when required. Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative. Supervises the Bell person, Doormen and Valets to ensure optimum operational standards. Ensure smooth flow of traffic at the driveway. Assist with any group luggage logistics. Issuance and control of walkie and master keys to colleagues on duty. Ensure all issuance of walkie and master keys are recorded. Buddy new colleagues as required and provide on job training. Perform manual wake-up calls for guests during night shift when required. Ensure timely deliveries of amenities to guests especially during the night shift. Conduct department briefings, checking on attendance and punctuality. Co-ordinate coverage for colleagues manning during breaks and meal time. Ensure grooming standard set by the hotel at all times. Ensure work areas are adequately stocked and inventory properly recorded and maintain good housekeeping of work areas. Efficient usage and upkeep of communication tools and equipment to enhance productivity of workflow. Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service. Maintenance of equipment (including signages/stanchions). Maintain the inventory of amenities and collaterals and organize requisition. May be tasked to perform Doorman or Bellman role when required. Qualifications: Minimum GCE “O” Level with credit in English. Minimum 2 years experience in the hospitality or service industry. English with knowledge of second language preferred. Must be physically able to carry out duties of Bell Person. Guest focused with good communications skill. Guest oriented individual with pleasant and courteous disposition. Interaction and communication skills with people of all levels, computer literate and able to use the email & internet confidently. A team player and efficient worker. Flexible and adaptable. Possess good attitude and initiative. Possess integrity and honesty. Our commitment to Diversity & Inclusion: We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS If you feel you are ready for your next professional challenge, apply on: #J-18808-Ljbffr
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Bell captain
3 weeks ago
Singapore Accor Hotels Full timeHOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your...
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Bell Captain
3 weeks ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Bell Captain is also responsible for ensuring all Bell associates conduct their work ethically and with integrity.JOB DUTIES AND RESPONSIBILITIES Supervise...
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Bell Captain
2 weeks ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Bell Captain is also responsible for ensuring all Bell associates conduct their work ethically and with integrity.JOB DUTIES AND RESPONSIBILITIES Supervise...
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Bell Service Leader
3 weeks ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeSingapore Marriott Tang Plaza Hotel Job SummaryWe are seeking an experienced Bell Captain to lead our Concierge and Bell operations, ensuring the highest level of service for our guests. The ideal candidate will have at least 1 year of relevant experience in handling concierge services and possess great communication skills and interpersonal skills.Job...
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This is an IT support group | Bell Captain
2 weeks ago
Singapore This is an IT support group Full timeCompany Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...
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Bell Captain
2 weeks ago
Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesResponsibilitiesThis position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries. Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquires. Liaise closely with...
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Bell Captain
2 weeks ago
Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesResponsibilitiesThis position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries. Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquires. Liaise closely with...
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Front Desk and Bell Operations Coordinator
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Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeJob Summary:The Front Desk and Bell Operations Coordinator is responsible for providing exceptional guest service and ensuring the smooth operation of the concierge and bell services at the Singapore Marriott Tang Plaza Hotel. This role requires a high level of customer orientation, strong communication skills, and the ability to work well under pressure.Key...
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Bell captain
3 weeks ago
Singapore Far East Organization Full timeThis position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries. Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquires. Liaise closely with Concierge, Reception and Bell Counter on...
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Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full timeResponsibilities This position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries. Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquires. Liaise closely with Concierge, Reception and...
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Door Ambassador
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Singapore RB CORP PTE. LTD. Full timeRoles & ResponsibilitiesAt InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.At InterContinental Hotels & Resorts we look for people who are charming, confident, and...
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Door Ambassador
5 days ago
Singapore RB CORP PTE. LTD. Full timeRoles & ResponsibilitiesAt InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.At InterContinental Hotels & Resorts we look for people who are charming, confident, and...
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Hotel Front Desk Representative
3 weeks ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeJob Title: Hotel Front Desk RepresentativeAbout the RoleAt Momentus Hotel Alexandra, we are seeking a skilled and friendly Bell Captain to join our team. This is a dynamic role that requires attention to detail, excellent communication skills, and the ability to work well under pressure.Main ResponsibilitiesThe successful candidate will be responsible for...
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Bell Captain
2 weeks ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeRoles & ResponsibilitiesJob Responsibilities To provide quality services with efficiency and politeness to our guests. To greet and render courtesy to all hotel guests. To read all entries on information and follow up on the Communication log book during each shift. To receive all incoming goods or parcels for in-house guests or prior to hotel guests’...
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Bell Captain
2 months ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeRoles & ResponsibilitiesJob Responsibilities To provide quality services with efficiency and politeness to our guests. To greet and render courtesy to all hotel guests. To read all entries on information and follow up on the Communication log book during each shift. To receive all incoming goods or parcels for in-house guests or prior to hotel guests’...
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Concierge Operations Supervisor
3 weeks ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeJob DescriptionWe are seeking a highly skilled and experienced Bell Captain to join our team at the Singapore Marriott Tang Plaza Hotel.The successful candidate will be responsible for overseeing the day-to-day operations of the Concierge and Bell services, ensuring that all guests receive exceptional service and satisfaction.Key Responsibilities:Supervise...
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Door Service Agent
2 weeks ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel’s Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest’s luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate....
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Door Service Agent
4 months ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel’s Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest’s luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate....
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Guest Relations Officer
1 week ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of...
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Guest Relations Officer
4 months ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of...
