Vice President, Account Manager
2 days ago
Job Title: Vice President, Account Manager, Asset Servicing
We are seeking a highly skilled and experienced professional to join our Asset Servicing Client Servicing team as a Vice President, Account Manager. This role is located in Singapore and will play a critical part in delivering exceptional client service to sophisticated institutional investors across Southeast Asia and Australia.
About the Role:
Responsible for service coverage of clients in multiple locations/segments, delivering a quality client experience.
Develops deep understanding of clients' businesses and needs.
Cultivates strong service relationships at all levels of clients' organizations.
Oversees the quality and performance of BNY's Asset Servicing products.
Responsible for service plan and driving outcomes for service excellence.
Key Responsibilities:
Lead data-driven conversations with clients, operations, and product teams to create mutually efficient service models.
Provides support to clients in addressing and resolving complex operational and technical issues.
Develops virtual internal teams ensuring familiarity and understanding of clients' needs.
Applies advanced problem-solving skills, judgement, and experience to analyze information.
Requirements:
Possess a high-level understanding of the APAC markets, jurisdictions, and industry drivers.
Understand client needs and align these to the product/services of BNY.
First-class presentation skills, both oral and written.
A self-motivated, innovative thinker, with the ability to work as part of a team.
Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.
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