Sales & Operations Support Executive

2 days ago


Singapore DECOMET METAL FINISHING PTE LTD Full time

Overview Decomet Metal Finishing is a trusted Singapore-based surface treatment company serving leading OEMs in the semiconductor, medical, automation, and defense sectors.We are seeking a Sales & Operations Support Executive to manage both customer communication and internal coordination. This role acts as the bridge between customers, management, production, and QC - ensuring accurate quotations, smooth job flow, and timely deliveries. It's ideal for candidates who are proactive, detail-oriented, and eager to learn both the commercial and technical sides of precision manufacturing.Key Responsibilities • \tHandle customer inquiries, quotations, and order confirmations.• \tCoordinate between Production, QC, and customers to ensure schedule adherence and accurate communication.• \tTrack job progress and update production/job trackers.• \tPrepare delivery orders, inspection certificates, and other necessary documents.• \tMaintain customer feedback and support business development follow-ups.• \tLearn and apply basic surface treatment knowledge (training provided) to support customer queries.Requirements • \tDiploma in Mechanical, Manufacturing, or Business Administration.• \t3-5 years' experience in customer service, sales coordination, or precision manufacturing environment.• \tFamiliar with order tracking, QC documentation, and ISO 9001 / AS9100 systems.• \tStrong communication, organisation, and multitasking skills.• \tProficient in Excel and production/job tracking tools.Why Join Us • \tExposure to both customer-facing and technical operations.• \tStructured training on surface treatment and quality systems.• \tOpportunity to develop further into sales, operations, or quality roles.• \tSupportive team environment with long-term growth potential.


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