Senior Director of Client Success

20 hours ago

Singapore Straight Up Full time

Senior Director of Client Success (Remote)

We’re hiring for a remote Senior Director of Client Success. This role is suited to individuals who enjoy thoughtful dialogue, long-term impact, and helping others move forward in their personal and professional growth. The position is structured around a performance-based, commission-only model and is best suited for those comfortable with outcomes-based work.

Overview

We’re a global provider of premium-level leadership and personal development programs with professionals from over 100 countries and diverse industries. We prioritize meaningful change, professionalism, and service in a fully remote, collaborative environment.

About The Role – Senior Director Of Client Success

As a Senior Director of Client Success , you’ll lead high-level conversations with individuals exploring growth opportunities. You will understand their needs, offer guidance, and match them with programs aligned to their goals. The role emphasizes insight, alignment, and relationship-building over direct selling.

Key Responsibilities
  • Facilitate meaningful conversations with prospective clients and guide them through our structured decision-making process
  • Manage communications professionally through digital platforms, including video calls, CRM systems, and email
  • Develop and sustain relationships throughout the client journey with care and precision
  • Contribute to digital outreach initiatives via social platforms and marketing tools (training provided)
  • Participate in weekly development sessions with peers focused on strategy, communication, and growth
  • Maintain consistent engagement, follow-up, and activity tracking in a supportive, self-managed environment
What You Bring To The Table
  • 7+ years of experience in client-facing roles such as relationship management, strategic advising, or success-focused leadership
  • Professional fluency in English, with excellent communication and interpersonal skills
  • Familiarity with remote work tools like Zoom, CRMs, and scheduling platforms
  • A steady, intentional approach to building trust and guiding conversations
  • Self-organization, personal accountability, and a collaborative mindset
  • An openness to personal development work and the drive to help others succeed
Why This May Be a Fit for You
  • 100% remote position designed to support focused, autonomous work
  • Performance-based structure that reflects your engagement and contribution
  • A professional, mission-centered team committed to impact and integrity
  • Full training, mentoring, and a clear framework for success
  • A rare opportunity to bring your skills into a role that’s rewarding both professionally and personally
Important to Know

This is a commission-only position. It is best suited to professionals who are comfortable with outcome-based work and are looking to build their success through consistency, strategy, and authentic engagement. All structure and expectations will be clearly shared in the interview process.

Let’s Connect

If you’re a client-focused professional looking to apply your expertise in a meaningful new direction—and you’re ready for a role that aligns challenge with purpose—we invite you to explore the Senior Director of Client Success position with us. Apply today to begin the conversation.

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