
Information Security Expert
6 days ago
Job Title: Cybersecurity Specialist
Job Description
The role of a Cybersecurity Specialist is pivotal in ensuring the robustness and dependability of our systems and applications. The ideal candidate will have expertise in the Imperva Cloud Application Security platform and be able to provide comprehensive service to our customers, encompassing proactive monitoring, configuration, integration assistance, and post-sales support.
Key Responsibilities:
- Deliver expert-level support on the Imperva Cloud Application Security platform.
- Act as a trusted advisor, providing high-quality troubleshooting, investigation, and consultation when requested by customers.
- Assume ownership and manage issues, collaborate with internal teams to deliver actionable intelligence that informs future product enhancements.
Requirements:
- At least 2 years of experience in technical support, networking, or SOC.
- Exceptional communication skills, both verbal and written, with the ability to convey technical information clearly and effectively.
- Strong customer service skills.
- Familiarity and experience with network protocols and standards - SSL, DNS, TCP/IP.
- Familiarity and experience with OWASP top 10 risks.
- Familiarity with common web technology concepts such as HTML, Javascript, JSON, and REST APIs.
- Analytical and problem-solving mindset with the drive to research and learn in pursuit of solutions.
- Advantage for experience in scripting languages: Python, Bash.
- Bonus points - Experience with AWS or Azure.
- Relevant education degrees or professional certifications are desirable.
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