Patient Service Associate @ Outram *Up to $2,000*

2 weeks ago


Outram, Singapore UEMS Group Full time

Job Description a) Perform visitor registration, concierge services and information counter services b) Handle complaints/ feedback and resolve issues by performing service recovery. c) To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues d) Assist in kiosk registration, queue management, entry and exit access via gantries e) Attend to patients/ visitors' enquiries and feedback f) Provide wayfinding and wheelchair assistance g) Ensure work areas are in operation in accordance to assigned operating hours h) To retrieve and restock wheelchairs at concierge area as well as information counters i) Any other relevant duties as and when assigned by the Superior. Job Requirements Working hours: 5 days work week, including Saturday, Sunday and PH AM shift: 7:30am - 5:00 pm & 8:00am - 5:30pm PM shift: 11:30am to 9:00pm Midnight shift: 9:00pm to 6:30am Additional Notes Please contact / #J-18808-Ljbffr



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