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Food and Beverage Service Associate
2 weeks ago
"F&B Pool Attendant"
Hotel Food and Beverage Service Associate Job Description- Key Responsibilities:
- Set tables according to standards and procedures for opening and closing shifts.
- Deliver food and beverage services in accordance with outlet standards and procedures.
- Maintain table settings, cleanliness, and side station preparation prior to operation start time.
- Pick up and serve food and beverage orders promptly.
- Greet guests warmly upon arrival at the pool area.
- Adhere to hotel food safety and hygiene standards (HACCP) guidelines.
- Provide personalized service by remembering individual guests' names and preferences.
- Upsell and promote food and beverage offers to maximize sales revenue.
- Clean and tidy tables after guest departure as quickly as possible.
- Collect food supply requisition and ensure stock collected matches the requisition.
- Report any complaints, incidents, or irregularities to management.
Additional Responsibilities:
- Assist other food and beverage outlets during peak times or as needed.
- Able to work in a team environment and maintain a positive attitude.
- Strong communication and interpersonal skills.
- Familiarity with hotel food safety and hygiene standards (HACCP).
- Opportunity to provide excellent customer service and contribute to a positive guest experience.
- Chance to work in a dynamic and fast-paced environment.
- Room for growth and development within the company.
