Claims Associate

3 days ago


Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full time
Job Title: Claims Associate

We are seeking a highly skilled Claims Associate to join our team at Success Resource Centre Pte Ltd. As a Claims Associate, you will play a crucial role in managing the revenue collection and account receivables function, working closely with stakeholders to recover arrears and ensuring the integrity of system processes.

Key Responsibilities:
  • Oversee the revenue collection and account receivables function, ensuring timely and accurate posting of transactions in accordance with documented processes.
  • Validate the completeness and accuracy of transactions, ensuring that all transactions are authorised and comply with prevailing policies.
  • Monitor the integrity of system processes, conducting sampling of transactions to ensure payments are in order.
  • Develop and implement processes to achieve high levels of efficiency and effectiveness.
  • Participate in system designs and conduct user acceptance testing to ensure that system design meets operational requirements.
  • Work closely with IT and relevant parties to resolve payment-related issues and ensure payment timeliness.
  • Develop, coach, and motivate team members to deliver effective, responsive, and customer-centric service to customers.
Requirements:
  • Degree in any discipline, or a diploma holder with at least 3-5 years of relevant work experience. Experience in public sector grants and claims processing would be an advantage.
  • Must uphold strong code of work ethics and confidentiality of information.
  • Meticulous and detail-oriented, with proficiency in Microsoft Word, Excel, and Outlook.
What We Offer:
  • Up to $3,100 + Performance Bonus
  • 2-year full-time contract (renewable based on performance and headcount needs)
  • Tanjong Pagar location
  • Mon to Fri, 8.30 am to 6 pm working hours

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