Transportation Operations Leader

6 days ago


Singapore beBeeTransportation Remote Work Freelance Full time $4,500 - $6,000
Job Overview: We are seeking a seasoned leader to oversee our transportation coordination team. The successful candidate will be responsible for supervising and managing frontline staff, ensuring smooth operations across multiple terminals, and handling escalations effectively.

Key Responsibilities:
  • Supervise and manage frontline staff, including scheduling, performance, and service standards.
  • Handle any escalation and service recovery.
  • Ensure smooth operations across the counters at different terminals.
  • Manage driver queues and assign bookings efficiently.
  • Support remote passenger enquiries and bookings via video concierge.
  • Ensure smooth traffic flow and sufficient vehicles to meet demand 24/7.
  • Oversee holding areas and enforce driver compliance.
  • Register and maintain records of drivers accurately.

Requirements:
  • Prior experience in supervisory positions is preferred.
  • Prior experience as a Concierge / Receptionist / Admin Assistant would be an advantage.
  • Strong interpersonal skills, preferably bilingual.
  • Service-oriented, able to effectively serve passengers and answer any enquiries in a professional manner;
  • Proficiency in operating relevant systems, including but not limited to booking applications.
  • Ability to handle monetary transactions accurately and responsibly.

Benefits:
  • A 1-year renewable contract with opportunities for growth.
  • A competitive salary package.
  • Ongoing training and development opportunities.

To Apply:
  1. Click apply and send in your resume.


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