
Government Application Specialist
2 weeks ago
We are seeking a highly skilled IT specialist to join our team. The successful candidate will be responsible for managing and supporting government applications, ensuring timely and successful project delivery and application support.
- Serve as the primary technical liaison for government clients during the implementation and support of software applications.
- Manage application deployment, configuration, and post-deployment support in line with government standards and regulations.
- Troubleshoot and resolve application issues; ensure minimal downtime and prompt escalation if required.
- Prepare and maintain documentation related to system configuration, technical procedures, and support logs.
- Coordinate with development, QA, and DevOps teams to ensure application updates meet client and regulatory requirements.
- Assist with user acceptance testing (UAT) and training for government stakeholders.
- Maintain compliance with government IT security policies and data handling procedures.
- Support integration of applications with existing government systems and data platforms.
- Monitor project timelines, deliverables, and risk management, ensuring alignment with contractual obligations.
- Participate in regular status meetings and provide updates to project stakeholders.
The ideal candidate will possess:
- A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- 3-6 years of experience in application support or engineering roles, preferably involving government or public sector projects.
- Solid understanding of SDLC, ITIL processes, and application support practices.
- Familiarity with tools like JIRA, ServiceNow, or similar ticketing systems.
- Experience in working with technologies such as SQL, web applications, APIs, and basic scripting.
- Strong understanding of government compliance standards (e.g., data privacy, audit, security policies).
This role offers:
- Excellent communication, documentation, and stakeholder engagement skills.
- Ability to work under pressure and manage multiple projects simultaneously.
The following skills are desirable:
- Experience with e-Governance platforms or state/central government application ecosystems.
- Knowledge of cloud platforms (AWS, Azure) and their use in government deployments.
- Certification in Project Management (PMP, PRINCE2) or ITIL is a plus.
- Experience in Agile or Hybrid project delivery models.
It is an added advantage that the candidate has working experience in a government agency environment with exposure to IM8, WOGAA, Digital Standards, and/or other Singapore government security policies compliance requirements.
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