Enterprise IT Service Delivery Leader

5 days ago


Singapore beBeeInnovator Full time $9,000

Job Title: Enterprise IT Service Delivery Leader

About the Role:

The Enterprise IT Service Delivery Leader will be responsible for planning and executing initiatives to drive organizational efficiency and user satisfaction using innovative endpoint technologies.

Key Responsibilities:
  1. Provide enterprise-level end-user computing services with high availability and reliability.
  2. Collaborate with team leaders and outsourced service providers to manage projects for maintaining, enhancing, or developing new desktop services.
  3. Lead standardization efforts for desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
  4. Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.
Requirements:
  1. Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent.
  2. Minimum 5 years of experience in designing, planning, deploying and leading enterprise-level ICT infrastructure for end-point services.
  3. Good technical knowledge of endpoint technologies as primary practice area, with knowledge in supporting technologies such as network and servers.
  4. Proactive individual with good leadership and multi-tasking capabilities.
  5. Excellent interpersonal skills, both oral and written, with ability to present ideas and influence stakeholders.
  6. Adaptable and bold individual who dares to innovate and take smart risks.

 



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