
Documentation Specialist
6 days ago
About the Role:
We are seeking an experienced Technical Documentation Specialist to join our team. The successful candidate will be responsible for creating high-quality documentation and content that meets organisational needs and standards.
Key Responsibilities:
- Create detailed product guides, demos, tutorials, code starter kits, design specifications, technical blogs and other documentation as required.
- Digest and summarise complex technical concepts into easily understandable conceptual, how-to and reference guides without losing accuracy.
- Work with product managers, designers and development teams to drive content strategy and improve product onboarding and adoption.
- Lead pilots to evaluate content formats, types and mediums to build content cadence recommendations for Product Managers.
- Be open to receiving feedback and agile in incorporating it.
- Lead and deliver content consistency and timely content refresh.
- Research and stay abreast with industry trends and bring in content best practices from leading tech players.
Requirements:
- Tertiary qualification in Information Technology or Engineering.
- Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
- Min 5 years of relevant experience in writing for a developer and technical audience.
- Experience in documenting cloud-based products or familiarity with cloud technologies and concepts.
- Excellent writing and communication skills; with a keen eye for detail.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Interested applicants can submit their resume and cover letter for consideration.
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