Production and Logistics Coordinator

1 week ago

Singapore beBeeLogistics Full time $60,000 - $80,000
Job Overview

We are seeking a highly skilled Production and Logistics Coordinator to join our team. As a key member of the operations team, you will be responsible for ensuring seamless production and logistics processes.

Key Responsibilities
  • Order Management & Fulfillment Coordination:
    • Create and process sales orders and delivery orders daily.
    • Key in sales report daily.
    • Ensure returned delivery orders are endorsed and scanned to finance for billing.
    • Generate packing lists for production teams.
  • Proactive Customer Communication & Support:
    • Act as the primary point of contact for customer inquiries, feedback, and complaints.
    • Communicate order status updates, potential delays, or fulfillment challenges to customers.
    • Resolve delivery discrepancies (shortages, wrong items, basket collection issues) in a timely manner.
    • Provide product or service information to internal and external customers.
    • Inform customers about unfulfilled items and offer alternative solutions.
  • Production and Logistics Liaison:
    • Liaise with logistics and warehouse teams to resolve missed items or delivery exceptions.
    • Coordinate with logistics for specific delivery timing requests.
    • Communicate unfulfilled issues to production teams and track resolution.
    • Input delivery routes for 3PL planning daily.
    • Generate picking lists for drivers daily.
    • Execute SAP transactions (purchase requisitions, goods issue, goods receive, production checklist).
  • Forecast & Demand:
    • Monthly production forecast based on menu or demand.
    • Assist with inventory reconciliation and contribute to month-end reporting.
    • Execute essential SAP transactions on time.
  • SAP (Master Data):
    • Fill up master data templates for customer creation.
    • Extend materials and update transfer pricing.
    • Maintain selling prices for external customers.

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