Store Operations Coordinator

3 weeks ago


Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

Store Operations Coordinator Job Description

Leverage your leadership skills to drive store operations and team performance.

Key Responsibilities:

  • Develop and execute store operations plans to drive sales and customer satisfaction.
  • Lead a high-performing team of retail associates to achieve business objectives.
  • Coordinate and optimize store operations, including scheduling, inventory management, and customer service.
  • Coach and train team members to improve sales and customer service skills.
  • Conduct daily team briefings to ensure everyone is aligned and motivated.
  • Provide constructive feedback and coaching to help team members develop their skills.
  • Model excellent customer service and sales skills to inspire team members.
  • Manage and improve store procedures and policies to drive efficiency and productivity.
  • Ability to multitask and prioritize tasks to meet business objectives.
  • Excellent communication and leadership skills to drive team performance.
  • Flexibility to work a variety of hours, including nights, weekends, and holidays.

Job Requirements:

  • At least 1 year of supervisory experience in retail, preferably.
  • Professional and pleasant personality with excellent communication skills.
  • Good team player with a positive attitude and focus on customer satisfaction.
  • Able to commit to rotating shift hours, including public holidays and weekends.

Tell Employers What You Can Bring:

  • Leadership and Team Development
  • Customer Service and Sales
  • Inventory Management and Control
  • Time Management and Prioritization
  • Cashiering and Point of Sale
  • Train New Employees and Coaching
  • Customer Satisfaction and Feedback
  • Scheduling and Team Management
  • Customer Service Experience and Communication


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