
Design Solutions Expert
4 days ago
Deliver Exceptional Customer Experiences
As a Sales and Design Specialist, you will play a pivotal role in shaping the future of living by delivering exceptional customer experiences. You will be responsible for greeting and engaging customers, actively listening to their preferences, and providing tailored solutions to meet their needs.
Key Responsibilities- Greet and engage customers in a friendly and approachable manner, creating a positive first impression.
- Listen actively to customers' preferences and requirements, providing recommendations and solutions.
- Convert sales from walk-in customers, emails, chats, and other sales channels.
- Recommend design-focused solutions tailored to customers' requirements (style of home décor desired, floor plan, etc.).
- Build and nurture customer relationships to encourage repeat business and referrals.
- Handle customer inquiries, concerns, and complaints with professionalism and a problem-solving attitude.
- Prior experience in retail sales, preferably in furniture, home décor, or related industries.
- High energy in delivering exceptional customer experiences.
- Excellent communication and interpersonal skills, with an ability to connect with customers.
- Proven track record of customer centricity and possess strong people skills (approachable, good listener, and empathetic).
We've spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change. Now, we're focused on scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.
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Singapore beBeedesigner Full timeJob Title: Design Solutions Expert"],
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