
Client Relationship Liaison
2 weeks ago
About This Role
This role is ideal for a highly organized and communicative individual who can effectively support customer relations, deliver product knowledge, and provide after-sales support. The successful candidate will work closely with the project team and local business partners to ensure seamless administrative support and enhance brand awareness among current and new customers.
The ideal candidate will have a strong command of English, excellent multitasking skills, and the ability to network with various departments and teams involved in customer support, orders, and processing.
Responsibilities
- Support customer relations by delivering optimal product knowledge and after-sales support
- Update client administrative data in systems and maintain accurate records
- Stay up-to-date with multiple product knowledge and understand customer needs across different services
- Negotiate with clients to resolve issues and improve customer satisfaction
Requirements
- Organized, independent, and able to multitask
- Team player with a positive work attitude
- Good command of English
Key Skills
- Product Knowledge
- Negotiation
- Able To Multitask
- Microsoft Office
- Customer Interaction
- Customer Support
- Relationship Management
- Administration
- After Sales Support
- Communication Skills
- Administrative Support
- Team Player
- Customer Service
- Customer Relations
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