Computer Hardware Specialist

2 days ago

Singapore beBeeSupport Full time $4,000 - $8,000
Desktop Support Engineer Position

We are seeking a skilled and experienced desktop support engineer to fill a key role in our IT department.

The successful candidate will be responsible for providing first/second level contact and problem resolution for customer issues, maintaining accurate records of all reported incidents, and performing timely communication on issue status and resolution.

Key Responsibilities:

  • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
  • Perform basic troubleshooting and repair tasks on Mac operating system for Apple PC users.
  • Install, upgrade, support and troubleshoot printers, computer hardware, and other peripherals.
  • Perform general preventative maintenance tasks on computers, laptops, printers, and other equipment.
  • Remediate repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
  • Utilize diagnostic tools to troubleshoot problems associated with network connectivity, workstation hardware/software, and other technical issues.

Required Skills and Qualifications:

  • Bachelor's degree or equivalent in Computer Science or related field.
  • Minimum 1 year of IT experience or equivalent.
  • CompTIA A+, Microsoft Certified Professional (MCP) qualifications or equivalent would be an added advantage.
  • Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.
  • Experience with Windows 7-10, Microsoft Active Directory, GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, or Helpdesk ticketing systems is preferred.

Benefits:

  • A competitive salary package.
  • Opportunities for ongoing training and development.

How to Apply:

  • Submit your application by clicking the APPLY button.

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