Network Infrastructure Support Specialist

3 weeks ago


Singapore GMP TECHNOLOGIES (S) PTE LTD Full time
Job Summary

As a Network Infrastructure Support Specialist at GMP Technologies (S) Pte Ltd, you will be responsible for administering and configuring infrastructure systems and applications, network devices, desktop, mobile devices, and other remote devices. You will provide technical support to both local and overseas branches' users over the LAN and WAN without compromising security. Your expertise in enterprise networking, including WAN, LAN, and VPN optimization, will be crucial in ensuring systems are backed up automatically, recovery plans and disaster recovery plans are carried out successfully, and systems' resources usage is monitored closely.

Key Responsibilities

• Administer and configure infrastructure systems and applications, network devices, desktop, mobile devices, and other remote devices.
• Provide technical support to both local and overseas branches' users over the LAN and WAN without compromising security.
• Participate as a team lead or member in projects and ensure systems are backed up automatically, recovery plans and disaster recovery plans are carried out successfully, and systems' resources usage is monitored closely.
• Draft and update technical documentation such as administration & user guides.
• Source for products/solutions and vendors/suppliers for required projects.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

Requirements

• Diploma or degree in Computer Science or Information Technology.
• CCNA certification is advantageous.
• Minimum of 1 year of relevant experience in infrastructure system maintenance and optimization.
• Expertise in enterprise networking, including implementation and support of WAN, LAN, and VPN optimization.
• Proficient in managing Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products/services.
• Knowledgeable in internet architecture, including TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with devices such as Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers.
• Strong understanding of CyberRisk and CyberSecurity; experience with PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux is advantageous.
• Additional skills in API/web programming and database administration are a plus.

How to Apply

Interested candidates should visit www.gmprecruit.com and search for Job Reference: 24953

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