Security Surveillance Specialist
3 weeks ago
JOB SCOPE
Foster a positive rapport with Guests.
Uphold a professional demeanor in all interactions with customers, whether in person, via telephone/radio, or through electronic communication. Fulfill the customers' needs and expectations by delivering information promptly and accurately.Collaborate Effectively within a Team
Engage in a close-knit working environment, where Team Members may represent a variety of cultural backgrounds.Assess Data from Technological Systems
Scrutinize and interpret information from diverse sources. Address situations identified through surveillance and analytical systems.Manage Central Monitoring/Communication Console
Observe and evaluate non-gaming, gaming, and cash handling areas utilizing advanced surveillance and information technology systems in alignment with standard operating procedures.Supervise Team Members / Customer Activities from the Monitoring Room
Oversee Team Members in accordance with company policies, internal controls, standard operating procedures, and relevant regulations. Detect illegal or suspicious behavior of Team Members and customers, escalating issues as necessary.JOB REQUIREMENTS
Completion of secondary education or higher. Proficient in Microsoft Office Suite. Availability to work shifts, including nights, weekends, and public holidays. Detail-oriented with excellent communication abilities.It is a condition of employment that you comply with all rules, regulations, policies, and procedures, including but not limited to the company's code of conduct.
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