Security Surveillance Specialist

2 months ago


Singapur, Singapore Marina Bay Sands Full time

POSITION OVERVIEW

Foster Positive Interactions with Guests

Uphold a professional demeanor in all interactions with clients, whether in person, via telephone/radio, or through electronic communication. Ensure customer satisfaction by promptly and accurately conveying information to meet their needs and expectations.

Collaborate Effectively within a Team

Engage in a close-knit working environment, where team members may represent a variety of cultural backgrounds.

Evaluate Data from Technology Systems

Assess and interpret information from diverse sources. Address situations identified through surveillance and analytical technology.

Manage Central Monitoring and Communication Systems

Observe and assess both gaming and non-gaming areas, as well as cash handling operations, utilizing advanced surveillance and information technology systems in line with established protocols.

Monitor Team Members and Customer Activities from the Surveillance Room

Supervise team members in accordance with company policies, internal controls, standard operating procedures, and relevant regulations. Detect and report any illegal or suspicious activities involving team members and customers as necessary.

POSITION REQUIREMENTS

Completion of secondary education or higher. Proficiency in Microsoft Office Suite. Availability to work shifts, including nights, weekends, and public holidays. Strong attention to detail and excellent communication skills.

Adherence to all company rules, regulations, policies, and procedures, including the code of conduct, is a condition of employment.



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