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Senior Claims Examiner

2 months ago

Singapore SCOR SERVICES ASIA-PACIFIC PTE. LTD. Full time
Job Title: Senior Claims Examiner

Job Summary:

We are seeking a highly skilled Senior Claims Examiner to join our team at SCOR SERVICES ASIA-PACIFIC PTE. LTD. The successful candidate will be responsible for managing a portfolio of complex claims, providing expert advice on claims handling, and working closely with underwriters to develop and maintain client relationships.

Key Responsibilities:

  • Deliver expert claims adjusting services to SCOR Specialty in Energy, Construction, Engineering, Power, and Property lines of business.
  • Manage a portfolio of claims, assessing and evaluating policy liability, calculating reserve exposures, and negotiating settlements.
  • Report on operational performance and establish a culture of continuous improvement to support the overall Single Risk claims strategy.
  • Work with underwriters to provide claims feedback and support in developing the book of business.
  • Develop and maintain client relationships, working with and independently of underwriting.
  • Represent SCOR and the claims department internally and externally, including review meetings with brokers and/or policy holders.

Requirements:

  • Minimum 5-7 years of experience in a senior international risks market claims handling role, demonstrating expertise in property and/or construction/engineering and/or energy and/or casualty & related lines claims.
  • Specialist technical capability, applied practical and commercial business skills, and ability to establish relationships with clients, brokers, underwriting, and market communities.
  • High degree of analysis, independence, and co-ordination/team working skills in a matrix environment of an international/regional insurance/reinsurance company or large international loss adjuster firm.
  • Excellent written and spoken English, and working knowledge of Mandarin (preferable).

Personal Competencies:

  • Good communicator, both externally within the Market and internally within the business.
  • Client relationship management – ability to show credibility with and able to build strong relationships with underwriters and senior executives.
  • Organised – self and others.
  • Analytical and strategic thinking.
  • Strong attention to detail, timeliness, and accuracy to deliver high standards of work.
  • Influencing and negotiation – relying on persuasiveness and relationships.
  • Team contributor and relationship builder.
  • Good report writing skills.
  • Collaborative working style.