Cybersecurity Leader

1 week ago

Singapore beBeeNetworkSecurity Full time $180,000 - $200,000
Job Description

Palo Alto Networks is seeking a highly experienced Technical Services Director to lead our technical team in the Japan Asia Pacific region. The ideal candidate will have a proven track record of delivering high-quality technical services and driving business growth.

The successful candidate will be responsible for leading a team of technical professionals, providing expertise and guidance to customers on network security and zero trust solutions. They will work closely with cross-functional teams to build strong relationships with customers, ensure their success, and establish Palo Alto Networks as a customer's cybersecurity partner of choice.

The role requires a deep understanding of network security, enterprise IT, and cybersecurity products, as well as excellent leadership and communication skills. The successful candidate will be able to manage and integrate technical consulting functions, deliver reliable deployment, scalable adoption, and measurable value to our enterprise customers.

Key Responsibilities:

  • Lead and oversee all post-sales technical service delivery in JAPAC ensuring consistent and high-quality execution for Palo Alto Networks' NetSec Products.
  • Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.
  • Support Area Leaders to engage with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews, and resolution of escalated issues.
  • Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.
Required Skills and Qualifications

To succeed in this role, you will need:

  • 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
  • 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
  • Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
  • Direct experience engaging with executive-level customers in Japan.
  • Background in cybersecurity or enterprise IT preferred.
  • Bachelor's degree in a STEM field or Master's degree or MBA preferred or equivalent military experience required.
  • Willingness to travel up to 20–30% within JAPAC and occasionally globally.
  • Deep expertise in the field of Network Security, ideally with exposure to Palo Alto Networks Products.
Benefits

We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. As a member of our team, you will enjoy:

  • A dynamic and collaborative work environment.
  • Opportunities for professional development and growth.
  • Competitive compensation and benefits package.
  • Flexible work arrangements and remote work options.
Why Work with Us?

At Palo Alto Networks, we are passionate about building a culture that values diversity, equity, and inclusion. We strive to create an environment where everyone feels welcome, valued, and empowered to contribute their best work. Our commitment to these values drives everything we do, from how we design our products to how we interact with each other and our customers.

Join our team and be part of a company that is shaping the future of cybersecurity and protecting the digital way of life.

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