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Claims Associate Specialist
2 weeks ago
This role is responsible for processing claim applications and conducting thorough checks for disbursement. Key responsibilities include handling exceptions, refunds, and escalated enquiries on claims.
Job RequirementsThe ideal candidate will possess a diploma and at least 3-5 years of relevant experience in claims/grants. Strong attention to detail, effective communication, and interpersonal skills are essential for success in this position.
Key Responsibilities:- Process and verify claim applications
- Conduct thorough checks for disbursement
- Handle exceptions and refunds
- Attend to escalated enquiries on claims
- Collate data and statistics for regular reporting
- Diploma holder with at least 3-5 years of relevant experience in claims/grants
- Strong attention to detail and accuracy under pressure
- Effective communication and interpersonal skills
- Time management and prioritization skills
- Proficient in Microsoft Office