Growth Initiatives Manager

4 days ago

Singapore beBeeStrategy Full time $90,000 - $120,000
Market Planning Director for Platforms

The Market Planning Director for Platforms is responsible for driving the sustainable growth of a proposition across a specific region.

This entails identifying priority markets and regional initiatives as well as working closely with relevant stakeholders to ensure the successful completion of activities and maximise growth.

Responsibilities
  • Identify and drive key regional / global initiatives within the platforms space to maintain our competitive position, drive incremental growth and customer satisfaction.
  • Determine the best approach to do this whilst being cognisant of the wider operational impacts in terms of implementation and support.
  • Obtain feedback from customers, sales, professional services, support on platform performance along with ideas for enhancements that will drive satisfaction, retention and upsells.
  • Develop and coordinate cross-sell and upsell campaigns for Sales to maximise revenue.
  • Leverage business performance metrics to identify and successfully execute new initiatives that will drive customer satisfaction and overall revenues.
  • Assist, when appropriate, on new business opportunities, pricing approvals and deal reviews.
  • Keep up to date with market trends, regulation, the competitive landscape, and business performance metrics to inform regional strategy.
Requirements
  • Proven customer-interaction and relationship-building skills.
  • Proven ability to get up to speed quickly and understand the Platforms proposition.
  • Knowledge and prior experience of working in a Platforms type business a plus, but not essential.
  • Highly motivated - able to work independently as well as part of a team.
  • Excellent project management, analytical, and time management skills.
  • Excellent verbal and written communication skills.
  • Adaptable as the business is continuously evolving.
  • Strong PowerPoint, Excel, and Word skills.
  • Proven ability to work effectively within a matrixed organisation.
  • 5+ years direct client experience preferred.
  • Proficiency in Chinese (Mandarin) highly desirable.

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