Senior Customer Support Specialist

1 day ago

Singapore beBeeInnovation Full time

Job Title: Senior Customer Support Specialist

About the Role:

We are seeking a highly motivated and experienced Senior Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Assist in the management of market operations to ensure compliance with defined processes and drive a positive impact on the Digital Exchange and its participants.
  • Support front and middle-to-back office operations to ensure compliance with defined processes and drive a positive impact on the Digital Exchange, Members and Market-Makers.
  • Drive innovation and growth by ensuring integrity of business operations through day-to-day running of the digital business.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years of experience in customer support or related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive team environment.

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