Beauty Operations Director

2 weeks ago

Singapore beBeeLeadership Full time $90,000 - $120,000

Job Title: Operations Director

The Operations Director is a critical role within our organization responsible for overseeing daily operational activities and ensuring high standards of service and sales performance.

This position leads the team in maintaining staff engagement, enforcing service protocols, and consistently delivering on sales targets.

  • Operations Management
    • Manage daily operations to maintain high service standards and efficient workflows.
    • Enforce and monitor service protocols and SOPs for all treatments and front desk activities.
    • Supervise customer appointments, staff deployment, and overall customer flow.
    • Audit and manage customer records to ensure accurate data maintenance.
    • Ensure follow-up with customers using the customer record system.
    • Address and resolve customer complaints promptly.
  • Staff Scheduling & Supervision
    • Prepare and manage duty rosters to ensure adequate staffing levels.
    • Supervise outlet managers, beauticians, therapists, and front desk staff.
    • Provide real-time coaching and guidance on service-related matters.
    • Collect and submit written feedback on staff performance.
  • Training & Service Skills Development
    • Organize, conduct, and document technical and service skills training for operational staff.
    • Maintain accurate records of training completion and staff competency levels.
  • Sales & Performance Monitoring
    • Draft and implement monthly sales targets for consultants.
    • Track and report on daily, weekly, and monthly sales performance and service KPIs.
    • Motivate and guide staff to achieve sales targets through upselling and service excellence.
  • Reporting & Communication
    • Prepare and submit operational, sales, and incident reports to management.
  • Professionalism & Integrity
    • Maintain high ethical standards, confidentiality, and professionalism in all dealings.

Requirements:

  • Degree in Business, Operations, or a related field.
  • Minimum 5 years of operations management experience in retail and beauty industries.
  • Strong leadership, staff supervision, and problem-solving skills.
  • Excellent organizational and communication abilities.

  • Beauty Salon Director/Certified Senior Beauty Specialist

    2 days ago

    Singapore ROUNA BEAUTY COMPANY PTE. LTD. Full time

    Job Title: Beauty Salon Director / Certified Senior Beauty Specialist Company: Rouna Beauty Co. Pte. Ltd. Job Type: Full-Time Location: Singapore Salary: Minimum $6,000, based on experience and performance. Eligibility: Singaporeans Only About Us: Rouna Beauty Co. Pte. Ltd. is a reputable professional beauty company with a strong clientele base of both local...

  • Beauty Salon Director/Certified Senior Beauty Specialist

    6 days ago

    Singapore ROUNA BEAUTY COMPANY PTE. LTD. Full time

    Job Title: Beauty Salon Director / Certified Senior Beauty SpecialistCompany: Rouna Beauty Co. Pte. Ltd.Job Type: Full-TimeLocation: SingaporeSalary: Minimum $6,000, based on experience and performance.Eligibility: Singaporeans OnlyAbout Us: Rouna Beauty Co. Pte. Ltd. is a reputable professional beauty company with a strong clientele base of both...

  • Beauty Salon Director/certified Senior Beauty Specialist

    2 days ago

    Singapore ROUNA BEAUTY COMPANY PTE. LTD. Full time

    **Job Title**:Beauty Salon Director / Certified Senior Beauty Specialist **Company**:Rouna Beauty Co. Pte. Ltd. **Job Type**:Full-Time **Location**:Singapore **Salary**:Minimum $6,000, based on experience and performance. **Eligibility**:Singaporeans Only **About Us**:Rouna Beauty Co. Pte. Ltd. is a reputable professional beauty company with a strong...

  • Beauty Operations Director

    1 week ago

    Singapore beBeeLeadership Full time $4,000 - $8,000

    Job Title: Beauty Operations DirectorAbout the RoleAs a seasoned leader in the Beauty industry, you will oversee daily operations and play a pivotal role in driving sales, ensuring efficient operations, and delivering exceptional customer service.Responsibilities:Lead and motivate a team of beauty therapists, consultants, and other staff members to achieve...

  • Director of Beauty Centre Operations

    2 weeks ago

    Singapore beBeeManagement Full time $60,000 - $80,000

    Job Title: Beauty Centre Manager - Operations DirectorThe role of a Beauty Centre Manager - Operations Director is to oversee the smooth running of day-to-day operations at a beauty centre. This includes managing staff schedules, appointments, and customer flow efficiently.Key Responsibilities:Ensure high standards of cleanliness, hygiene, and safety...

  • Beauty Centre Director

    2 weeks ago

    Singapore beBeeDirector Full time

    Beauty Centre Director Opportunity We are seeking a highly skilled and experienced individual to fill the role of Beauty Centre Director. This is an exciting opportunity for someone who wants to lead a team of professionals and drive business success in the beauty industry.

  • Beauty Parlour Director

    2 days ago

    Singapore SINGJOB INTERNATIONAL PTE. LTD. Full time

    1. Singapore Citizens or PRs are preferred; 2. It is best to have more than 6 years of work experience in BEAUTY CENTRE MANAGER OR BEAUTY PARLOUR DIRECTOR. 3. If have over 6 yeears BEAUTY PARLOUR DIRECTOR position work experiense is preferred; 4.Work 6 days a week, overtime on Saturday and Sunday, shift work system. Singjob International Pte Ltd | Rainobw...

  • Beauty Service Director

    1 week ago

    Singapore beBeeBeauty Full time $40,000 - $80,000

    Job Title: Beauty Service DirectorAbout the Role:We are seeking a skilled and experienced beauty service director to lead our team and drive business growth. The ideal candidate will have a strong background in the beauty industry, excellent communication skills, and the ability to motivate and develop staff.Key Responsibilities:Evaluate customer needs and...

  • Beauty Salon Director

    1 week ago

    Singapore beBeeLeadership Full time $60,000 - $90,000

    Job OverviewAs a Salon Director, you will be responsible for overseeing the daily operations of our salon. Your primary goal is to maintain high-quality standards across all beauty treatments.Key Responsibilities include:Managing daily salon operations to ensure seamless customer experience.Coordinating staff shifts during peak hours and seasonal periods to...

  • Beauty Operations Director

    2 weeks ago

    Singapore beBeeLeadership Full time $60,000 - $80,000

    Senior Beauty Operations Manager JobWe are seeking a highly skilled Senior Beauty Operations Manager to oversee the day-to-day operations of our beauty makeover services.Manage the operational activities of the beauty makeover servicesSupervise staff performance and provide training opportunitiesEnsure customer satisfaction through effective communication...