Business Analytics Manager
4 days ago
About the Role:
We are seeking a highly motivated and self-starting Business Analytics, Research, and Tools Associate Manager to join our team at Capital Group. As a key member of the Business Data, Analytics & Tools (BDAT) team, you will play a critical role in enabling Sales, Marketing, Product, and Business Management functions with data, insights, client research, and tools & technology.
Key Responsibilities:
- Drive the understanding of ongoing technology, analytics, and data requirements for the Europe Asia Client Groups (Sales, Marketing, Product).
- Prioritize demands and work with the business to implement initiatives.
- Be proactive in the delivery of your own work, as well as that of the wider team. Present ideas and solutions to a range of stakeholders, solicit feedback, make recommendations, and be a driver for change and improvement.
Primary Responsibilities/Essential Functions:
- Strategy: Work with senior leaders in the Client Group – particularly in APAC – to understand their challenges and opportunities across data, analytics, and systems requirements. Be seen as a partner to the broader Client Group, and someone they can work with to have data, analytics, and technology (product management) based solutions to their problems. Collaborate with senior stakeholders to align data and tools with strategy. Drive change through automation, systems, and innovative solutions. Identify opportunities for improvement, explore feasible options, analyze the effects of change, and define success measures.
- Data: Source new data across core markets. Partner with the data team to enhance data quality and consistency. Focus on automation and self-service delivery. Support business users to understand and adopt data best practices. Help uncover possible analytics and data solutions.
- Tools: Develop and enhance the technology toolkit for sales, product, and marketing. Ensure tools align with industry best practices. Enhance internal user experience and integrate tools for seamless use. Partner with IT to improve infrastructure and manage large-scale projects. Support agile working and delivery of outcomes, including iterative development, testing, and deployment of tasks.
- Research: Help our business understand their clients better, through quantitative and qualitative approaches, helping us understand the Voice of our Clients.
Requirements:
- Industry knowledge of best practices around tools, analytics, AI, and data.
- Knowledge of systems such as SFDC and Seismic.
- Strong stakeholder management and project management skills, and ability to influence.
- Confident in facing the business, with strong presentation and communication skills, translating complex technical or data concepts to different audiences.
- Excellent documentation skills.
- Ability to lead and manage people. Comfort in working across time zones, particularly between Singapore and London, where necessary.
- Basic understanding of SQL is beneficial but not essential.
- Experience in Asset Management / Finance preferred but not essential.
About Us:
Capital Group is a leading global investment management company that provides a wide range of financial services to individuals, institutions, and financial intermediaries. We are committed to helping our clients achieve their financial goals through our expertise in investment management, research, and client service.
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