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Network Firewall Specialist
2 weeks ago
Firewall Engineer Job Summary:
">This position involves providing Level 2 support for firewall and intrusion prevention systems. The ideal candidate will have a solid understanding of network protocols, experience with security monitoring tools, and strong analytical skills.
J
ob Responsibilities:
">- ">
- Configuration, monitoring, and troubleshooting of firewall and IPS systems">
- Collaboration with other engineers to support network and security devices across multiple locations">
- Management and maintenance of firewall policies, rules, and configurations in accordance with security best practices">
- Incident response and remediation for security events in coordination with the security operations team">
- Support for centralized network administration, including switches, routers, wireless controllers, and other network equipment">
- Participation in change management and problem resolution processes">
- Ensuring compliance with Service Level Agreements (SLAs) and contributing to monthly reporting using ITSM/ITOM tools">
- Assistance in capacity planning and performance tuning of firewall and network systems">
- Maintenance of documentation for configurations, procedures, and troubleshooting guides">
Requirements:
">- ">
- Diploma or Degree in Computer Science, Information Technology, or related field">
- Minimum 3-5 years of experience in firewall administration and network support">
- Strong knowledge of firewall platforms (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower)">
- Solid understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, VPNs)">
- Experience with intrusion prevention systems (IPS) and security monitoring tools">
- Familiarity with ITSM/ITOM platforms for incident and change management">
- Ability to work in a multi-site environment and support remote and onsite operations">
- Strong analytical and problem-solving skills">
Working Environment:
">Onsite presence may be required at institutions within a 3-5 km radius. Collaboration with cross-functional teams including Level 1 and Level 3 support is expected. Participation in after-office hour support depending on operational needs is also required.
">About Us:
">We are looking for experienced professionals who can contribute to our success. If you are passionate about your work and want to join a dynamic team, please apply now
"]},