Driving Business Growth as a Strategic Leader

2 weeks ago

Singapore beBeeLeadership Full time $150,000 - $250,000
Job Title: Chief Operating Officer

The Chief Operating Officer is a key member of the senior leadership team, responsible for securing business functionality and driving extensive sustainable growth.

Key Responsibilities:

  • Lead role in strategy development for Singapore operations and execution of strategies with short-term and long-term objectives.
  • Collaborate with Senior Leadership Team to define operating infrastructure of restaurant systems and long-term operating strategies.
  • Oversee Operations (including Restaurant Solutions Group, Learning & Development, Delivery & Drive-thru), Human Resources and Technology.
  • Identify and drive improvements to restaurant systems that enhance efficiency, elevate customer experience, and support sustainable business growth.

Tactical Accountabilities:

  • Deploy company programs and initiatives to Singapore restaurants and manage project growth Platforms.
  • Ensure effective project management and resource coordination for operational rollouts.
  • Oversee quality, accuracy, and scalability of restaurant materials and deployment tools.
  • Work cross-functionally to ensure operational alignment and stakeholder engagement.
  • Establish and report on performance targets related to execution, customer satisfaction, and operational KPIs.

Technology:

  • Partner with Technology leadership to drive digitization across both front-of-house and back-of-house systems.
  • Ensure technology initiatives are operationally grounded, scalable, and aligned with strategic business goals.
  • Promote collaboration between Tech, Operations, and HR to enhance both customer experience and employee productivity.
  • SUPPORT innovation and continuous improvement across digital platforms and restaurant technology solutions.

People:

  • Lead and develop high-performing operations leadership team with strong focus on coaching, development, and recognition.
  • Partner with HR to execute people strategies around workforce planning, capability building, and succession development.
  • Reinforce culture of learning, engagement, and accountability across all levels of restaurant leadership.

Requirements:

  • 8+ years of senior operational leadership experience, ideally in QSR or F&B industry.
  • Proven ability to lead cross-functional teams across operations, HR, development, and real estate.
  • Track record of executing strategy at scale and delivering measurable business outcomes.
  • Deep understanding of restaurant operations, system development, and performance improvement.
  • Passionate about people leadership and culture building.
  • Comfortable with restaurant and business technologies; experience with digital transformation is a plus.
  • Strong crisis management skills and ability to lead through change.
  • Experienced in fostering strong relationships with internal and external partners.

About this Opportunity:

This is an exciting opportunity to join our leadership team and drive business growth and success.

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