Senior Claims Officer

5 days ago


Singapore beBeeClaims Full time $80,000 - $120,000
Claims Officer or Senior Claims Manager Job Summary. We are seeking an experienced Claims Officer to join our team as a Claims Officer or Senior Claims Manager. The role will involve handling claims, investigating disputes and working with customers to resolve issues in a timely manner. The ideal candidate will have excellent communication skills, be able to work independently and have a strong attention to detail. Responsibilities:
  • Handle all aspects of the claims process from initial receipt through to resolution.
  • Investigate and resolve customer complaints in a fair and transparent manner.
  • Conduct thorough investigations into claims and determine the validity of each case.
  • Maintain accurate records of all claims and ensure that all relevant documentation is up-to-date.
  • Work closely with customers to understand their needs and resolve any issues they may have.
  • Develop and implement effective processes and procedures to improve efficiency and reduce costs.
  • Provide guidance and support to junior staff members and help them to develop their skills and knowledge.
Requirements:
  • 5+ years of experience in a similar role.
  • Proven track record of success in resolving customer complaints and improving efficiency.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.
  • High level of accuracy and attention to detail.
  • Ability to work independently and as part of a team.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and reward for outstanding performance.

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