Reliability Engineer for Machine Systems

3 weeks ago

Singapur, Singapore Shopee Full time

Position Title: Machine Reliability Engineer - Engineering Infra

Department: Engineering and Technology

Level: Entry Level

Location: Singapore

The Engineering and Technology division is integral to the development of the Shopee platform. Comprising a diverse group of dedicated engineers from around the globe, this team is committed to constructing the most effective systems utilizing the most appropriate technologies. Our engineers not only address immediate challenges but also lay the groundwork for a sustainable future. We embrace a proactive approach, delving deep into the foundational layers of our computing platforms. The rapid expansion of Shopee's business has turned many straightforward issues into significant technical challenges, providing an unparalleled opportunity for those passionate about technology.

About the Team:

The mission of the Shopee Tech Ops MRE (Machine Reliability Engineering) team is to guarantee the efficient and sustainable operation of the Shopee network and hardware on a 24/7 basis. This involves building and maintaining extensive hardware clusters for Site Reliability Engineering (SRE) and capacity management, focusing on cost efficiency and hardware performance. The team is responsible for delivering sustainable hardware resources and reliable network support services. MRE collaborates with the data center team to design and enhance network architecture, ensuring optimal hardware configurations through testing and selection based on business needs. The team also customizes stable and efficient operating systems, optimizes traditional operations through engineering solutions, and develops a comprehensive hardware monitoring system to enhance fault resolution efficiency.

Key Responsibilities:

  • Oversee the maintenance of servers and operating systems.
  • Manage system services including OOB/BMC/Firmware/Ansible.
  • Lead new generation server proof of concept and configuration selection.
  • Deliver effective OS/Server solutions tailored to business requirements.
  • Foster a dynamic and energetic team culture with a strong focus on learning, sharing, and personal growth.
  • Gain extensive exposure to facilitate rapid development of personal skills and career advancement.
  • Ensure the reliability of large-scale servers supporting Shopee/SeaMoney/Bank.

Qualifications:

  • Bachelor's degree or higher in Computer Science, Computer Engineering, Information Systems, or related fields.
  • Strong foundation in computer science principles: data structures and algorithms, operating systems, computer networking/security, virtualization, and containerization.
  • Proficient in software engineering and application architecture: backend/frontend development, design patterns, and middleware technologies including caching, databases, queues, and file storage.
  • Desirable personal attributes: quick learning capability, teamwork orientation, strong analytical and problem-solving skills, adaptability in a dynamic work environment, and a strong sense of ownership.

Preferred Skills:

  • Familiarity with DevOps concepts and tools.
  • Experience with Site Reliability Engineering concepts and tools.
  • Knowledge of automation tools such as Ansible, SaltStack, etc.
  • Experience with monitoring tools like Prometheus, Zabbix, Grafana, etc.
  • Familiarity with server management tools such as OOB, BMC, Firmware, etc.

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