Ocean Freight Customer Support Specialist

2 weeks ago


Singapore beBeeLogistics Full time $2,800 - $3,200
Customer Service Executive | Ocean Freight Job

Job Summary:

We are seeking a highly skilled Customer Service Executive to join our ocean freight team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service and support to clients across various regions
  • Coordinate with customers and transporters, warehouse teams, and other stakeholders to ensure seamless logistics operations
  • Prepare and verify documents for import/export/transshipments and delivery orders
  • Verify all costs associated with shipments
  • Respond to client inquiries on rates, shipment tracking, and other related matters
  • Liaise with overseas agents and clients to guarantee smooth shipment execution
  • Handle consolidated and Taobao shipments
  • Manage import and export documents

Requirements:

  • Minimum 1-2 years of experience in freight forwarding or a related field is required

Benefits:

This role offers a unique opportunity to develop your skills and knowledge in ocean freight management, with opportunities for career growth and professional development.

Required Skills:

  • Outlook
  • Microsoft PowerPoint
  • Microsoft Office
  • Microsoft Excel
  • Warehouse Management
  • Supply Chain
  • SAP
  • Freight
  • Supply Chain Management
  • Customer Service
  • Shipping


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