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Retail Transformation Specialist
3 weeks ago
We are seeking a highly skilled professional to lead our retail transformation initiatives. As a Retail Transformation Leader, you will partner with business stakeholders to define technology roadmaps and ensure seamless integration of business requirements into system design.
About the Role
The successful candidate will have a strong background in commercial operations within retail or consumer-driven industries. They will have exposure to multi-channel environments, including POS, e-commerce, and order management systems.
Key Responsibilities
- Partner with business stakeholders to define technology roadmaps for retail transformation initiatives.
- Act as a bridge between IT teams and retail operations, ensuring seamless integration of business requirements into system design.
- Design and deliver operating frameworks for distribution, fulfillment, and workforce planning.
- Champion next-generation store concepts by embedding digital tools, automation, and customer-centric models.
- Lead programs that integrate physical and digital channels seamlessly – covering areas such as customer pick-up, reverse logistics, and marketplace alignment.
Requirements
- Strong background in commercial operations within retail or consumer-driven industries.
- Exposure to multi-channel environments (POS, E-commerce, Order management systems).
- Ability to translate business needs to IT system requirements and workflows.
- Demonstrated ability in optimizing operational flows such as stock handling, order management, or logistics.
- Experience using human-centered problem-solving techniques for innovation.
Benefits
- Knowledge of regional market nuances in Asia-Pacific.
- Involvement in projects that promoted sustainability or responsible retail practices.
