
Guest Laundry Services Liaison
7 days ago
Job Opportunity
The Laundry Operations Coordinator position is a key role in supporting the management of guest laundry services, ensuring seamless daily operations.
Main Responsibilities:
- Conduct thorough inspections and tagging of guest garments/linen for defects, discoloration, missing accessories, etc.
- Follow established procedures for checking, washing, drying, pressing, and packing guest laundry.
- Maintain a clean and organized laundry facility and counter area.
- Assist with daily counter operations and tasks.
- Verify accuracy of payments received and reconcile with daily cash reports.
- Serve as the primary point of contact for customer inquiries and concerns.
- Provide leadership in addressing customer-related issues.
Requirements:
- Prior experience in laundry services is preferred.
- Strong English communication skills (verbal and written).
- Proficiency in computer applications.
- Confident, friendly demeanor and excellent grooming standards.
- Able to work independently and be hands-on to learn operational processes.
- Willingness to operate and manage production efficiently to achieve set KPIs.
Additional Information
As a key member of our team, you will have the opportunity to develop your skills and expertise in laundry services, working closely with other departments to ensure seamless operations.
We are committed to providing a positive and supportive work environment, where employees can grow and thrive.
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