E-commerce Fulfillment Specialist
2 weeks ago
About the Role:
As an E-commerce Fulfillment Specialist, you will play a crucial part in our e-commerce team by efficiently collating online orders and ensuring timely fulfillment. Your exceptional customer service skills will also be essential in providing top-notch support to our valued customers.
Key Responsibilities:
- Collate online orders accurately and efficiently
- Fulfill orders promptly and meet customer expectations
- Provide excellent customer service via phone or email, resolving issues effectively
Requirements:
- Strong organizational and administrative skills
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficient in using computer software and applications
Working Environment:
The working hours are flexible, allowing us to mutually agree on a schedule within office operation hours. Our team is based at Tampines Retail Park, near Ikea Tampines, and we offer a free shuttle bus from Tampines and Bedok MRT Stations as well as direct buses from Hougang, Punggol, and Seng Kang.
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