Service Management Associate

1 day ago


Singapore Nets Full time

We are looking for a highly skilled Service Management Associate to join our team at NETS. As a key member of the Admin Support team, you will be responsible for ensuring the smooth operation of the department and maintaining high levels of customer satisfaction.

The ideal candidate will have excellent leadership skills and be able to manage staff effectively to achieve business goals. Additionally, they will have experience in daily coordination between Bank customers and internal Production, as well as reporting card statuses and inventory levels to the Banks.

Key Responsibilities:

  • Ensure timeliness and accuracy in all scopes of work within Admin Support
  • Ensure the Admin Support team meets the service levels of the Banks
  • Daily coordination between Bank customers and internal Production
  • Reporting of card statuses and inventory levels to the Banks
  • Preparation of monthly billing reports
  • Participate in monthly Service Level meetings with the Banks
  • Attend project meetings with the Banks
  • Participate in negotiation discussions with the Banks
  • Work with Card Centre Management on fulfilling business goals

Requirements:

  • Prior working experience in managing/leading teams of at least 3 years is preferred
  • Prior working experience in the Banks would be prioritized
  • Excellent written and verbal communication skills with an ability to maintain a high degree of professionalism through interactions with stakeholders across all levels

  • Associate Lecturer

    21 hours ago


    Singapore Public Service Division Full time

    (What the role is)As an Associate Lecturer, your key contributions will be in teaching and facilitating learning for students in ITE. You will play a role in recognising and nurturing your students' potential and their learning needs, and inspire them to be creative, enjoy learning, and guide them to be ready for work and career in the industry. (What...


  • Singapore SAFRA National Service Association Full time

    Job Summary:The Front Desk Associate is responsible for providing exceptional customer service, managing front desk activities, and ensuring seamless operations. Key responsibilities include checking membership cards, processing payments, taking bookings, and handling member enquiries. A team player with excellent communication skills, the successful...


  • Singapore LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE) Full time

    Lions Befrienders Service Association (Singapore) is seeking a highly motivated Programme Coordinator to support our elderly care programmes. As Programme Coordinator, you will play a critical role in programme planning, implementation, and evaluation.Primary ResponsibilitiesDevelop and implement programme plans in consultation with programme...


  • Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East. Duty and Responsibilities: Demonstrate care, empathy and professionalism in...


  • Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East. Duty and Responsibilities: Demonstrate care, empathy and professionalism in...


  • Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East. Duty and Responsibilities:Demonstrate care, empathy and professionalism in...


  • Singapore This Is An IT Support Group Full time

    Job Title: Customer Service Associate ManagerWe are seeking a highly skilled and experienced Customer Service Associate Manager to join our team. The successful candidate will be responsible for providing exceptional customer service and leading a team of customer service representatives.Key Responsibilities:Lead a team of customer service...

  • Service Ambassador

    5 days ago


    Singapore SAFRA National Service Association Full time

    Job Role:We are seeking a Service Ambassador to join our team at SAFRA National Service Association. As a Service Ambassador, you will be the face of our organization, providing exceptional customer service and ensuring that our members have an enjoyable experience. Key responsibilities include checking membership cards, processing payments, taking bookings,...

  • Service Crew

    2 weeks ago


    Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full time

    Roles & Responsibilities Responsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...


  • Singapore Public Service Division Full time

    Job ProfileThe Policy and Business Planning Associate is responsible for supporting the policy and business planning functions within the Public Service Division. This includes analysing and interpreting data to inform policy and business planning decisions, as well as developing and implementing strategies to achieve organisational goals.Key...


  • Singapore M S Color Service Pte Ltd Full time

    About the RoleWe are seeking a highly skilled Retail Sales Associate to join our team at M S Color Service Pte Ltd. As a key member of our retail store, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our business.


  • Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities: Demonstrate care, empathy and professionalism in...


  • Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities: Demonstrate care, empathy and professionalism in...


  • Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities:Demonstrate care, empathy and professionalism in...


  • Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities:Demonstrate care, empathy and professionalism in...


  • Singapore Public Service Division Full time

    About the Job:The Public Service Division is seeking an experienced Customer Support Associate to join our team at the ServiceSG Centre. As a key member of our service delivery unit, you will be responsible for providing exceptional customer service and support to citizens in various aspects of government services.Job Description:Deliver high-quality...


  • Singapore PIMCO Full time

    PIMCO's APAC Client Operations team is seeking an Operational Services Associate to join their team. As an Operational Services Associate, you will play a key role in delivering high-quality operational services to clients, working closely with Client Management teams to understand and meet client needs.Your primary responsibilities will include coordinating...


  • Singapore Chambers Property Management Services Pte Ltd Full time

    We are looking for a highly skilled and experienced Community Association Administrator to join our team at Chambers Property Management Services Pte Ltd in Singapore. As a community association administrator, you will be responsible for overseeing the daily operations of our condominiums, including managing maintenance and repairs, handling resident...


  • Singapore SAFRA National Service Association Full time

    Company OverviewSAFRA National Service Association is a leading organization dedicated to providing recreational and lifestyle services to members of the Singapore Armed Forces and their families.


  • Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Front Office Associate to join our teamAs a Front Office Associate, we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely mannerWe are...