Airport Operations Coordinator
4 weeks ago
Job Overview
We are seeking a highly motivated and organized Airport Operations Coordinator to join our Regional Control Tower team at CEVA Logistics. This is a 6-month full-time internship commencing in the near future.
About the Role
As an Airport Operations Coordinator, you will be responsible for supporting our customer satisfaction through proactive actions and analysis. You will develop customer business, propose improvement and new solutions, and support with crisis and action plans.
Key Responsibilities:
- You will collate KPI reports and analysis from CEVA local Control Towers / SPOCs to consolidate into Global Reports on weekly, monthly, and quarterly basis according to periodic reviews with Customers.
- You will validate and control Dashboard Reports on periodic basis (daily and weekly) with CEVA network.
Performance Management:
You will research, interpret, and analyze data received from various sources and escalate any irregularities to appropriate Management level of branch or department. You will support in identifying relevant metrics (internal), collect data, measure, and monitor progress. Additionally, you will publish data quality report to CEVA entities SPOCs & other RCTs, monitor their events update in order to provide accurate visibility of shipments that are classified as time critical (hot shipments) or deviation from standard/contractual level.
Documentation:
You will collate list of Progress forms on status of each accounts, working closely with other Control Towers on the progress of status. Furthermore, you will be responsible for the preparation, delivery, and validation of all assigned reports under Control Tower management and work closely with other Control Tower Executives.
Requirements
To succeed in this role, you should have a strong background in data analysis skills (Excel, Tableau). Good interpersonal and communications skills are also essential. You must be meticulous, analytical, able to work independently, and a team player with a positive attitude. Knowledge in Supply Chain and/or Logistics will be a plus. A keen learner, systematic, organized individual who can work under pressure in a dynamic fast-paced environment and meet tight deadlines.
What We Offer
We offer a competitive salary of $42,000 per annum. In addition, we provide opportunities for professional growth and development in a fast-paced and dynamic environment.
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