Customer Experience and Incident Management Specialist

Roles & ResponsibilitiesOverall Responsibilities:Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a...

Overall Responsibilities: Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for...

Mizuho Bank is seeking an experienced IT Incident Management Specialist to join our team in Singapore. As a key member of our IT department, you will be responsible for ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.The ideal candidate will have a proven track record of incident management experience,...

Mizuho Bank Job DescriptionAbout the RoleMizuho Bank Ltd is the banking subsidiary of Mizuho Financial Group of Japan, one of the world's largest financial service providers. As an IT Incident Management Specialist, you will play a critical role in ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.Key...

Job Title: Incident Resolution SpecialistWe are seeking a highly skilled and experienced Incident Resolution Specialist to join our team at Careerally Pte Ltd.About the RoleThe Incident Resolution Specialist will be responsible for leading the response to major incidents, coordinating teams to ensure timely resolution and clear communication with...

At The Edge Partnership, we are seeking a highly skilled Chief Incident Resolution Specialist to join our team.Overview:We offer a competitive salary of $120,000 - $180,000 per year, depending on experience and qualifications. Our company is located in a desirable location with great opportunities for career growth and professional development.Job...

Role OverviewThe Reserve PTE. LTD. is seeking a highly skilled Senior Incident Management Specialist to join our team. This dynamic position calls for an individual with a passion for enforcing security protocols, overseeing access control systems, and enhancing the overall experience of our tenants and guests through a commitment to excellence in customer...

Incident Management Role OverviewWe are looking for an experienced ITIL Incident Management Specialist to oversee the incident management process within our organization, ensuring that incidents are promptly addressed and resolved. The successful candidate will have a strong background in IT service management and excellent problem-solving skills.About the...

Job SummaryWe are seeking a skilled Global Incident Management Specialist to join our team at SECURITY & RISK SOLUTIONS PTE. LTD.The successful candidate will be responsible for managing all incoming communications, coordinating assignments and tasks, and handling incidents according to established protocols.About YouTo succeed in this role, you will need at...

About The Edge PartnershipThe Edge Partnership is a dynamic organization dedicated to delivering exceptional incident management services. We strive for excellence in our work and foster a collaborative environment that encourages growth and innovation.Job SummaryWe are seeking an experienced Incident Resolution Specialist to join our team. This role...

Job Title: IT Incident Management Specialist - High Availability ExpertSalary: $120,000 - $150,000 per annumAbout UsMizuho Bank is a leading financial institution with over 40 years of presence in Singapore. We provide banking services to more than 2,000 customers and operate with a staff strength of over 700.Job DescriptionAs an IT Incident Management...

Job DescriptionWe are seeking a highly skilled Enterprise Incident Resolution Specialist to join our team at GMP Technologies (S) Pte Ltd.About the RoleThis is a challenging and rewarding role that requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.The successful candidate will be responsible...

Job OverviewGMP Technologies (S) Pte Ltd is seeking a skilled Sr Incident Resolution Specialist to join our team. This role is ideal for individuals with strong technical background and experience in managing IT incidents.About the RoleThe successful candidate will be responsible for providing timely and effective incident resolution, ensuring minimal...

Job SummaryWe are seeking a highly skilled IT Operations Specialist to lead our incident management team. The successful candidate will be responsible for responding to and resolving incidents in a timely and efficient manner.

Incident Management: Quickly drive incidents to resolution. Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed promptly. Generate periodic service reports for...

Job Title: Cybersecurity Specialist - Incident ResponderAbout the Role:We are seeking an experienced Cybersecurity Specialist to join our team as an Incident Responder. As a key member of our Security Operations Center (SOC), you will be responsible for monitoring security sensors, reviewing logs, and identifying network anomalies or intrusions.Duties and...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

We are seeking a highly skilled Incident Manager to join our team at SCIENTE INTERNATIONAL PTE. LTD.Job SummaryThe ideal candidate will have a strong background in IT and experience in managing complex incident scenarios.We estimate the salary for this role to be around $120,000 - $150,000 per annum, depending on experience.Key ResponsibilitiesLead root...

About the role:As a Global Incident Management Specialist at TikTok, you will be part of the trust and safety team responsible for ensuring the integrity of user-generated content.The ideal candidate will have 1-3 years of experience in Trust & Safety, with a strong background in incident management, operations management, or risk management. You will...

Roles & ResponsibilitiesRole: Incident and Problem ManagerMission: Ensure seamless IT service delivery by swiftly resolving technology incidents and implementing proactive measures to prevent future disruptions.Key Accountabilities: Incident Management: Rapidly resolve incidents impacting customers, collaborating with support teams to minimize...