Senior Dispatch Team Leader

2 weeks ago

Singapore beBeeDispatcher Full time $90,000 - $120,000
Job Description

This position offers the opportunity to lead a dynamic team of dispatchers in a fast-paced, challenging environment. As a Dispatcher Supervisor, you will be responsible for overseeing daily dispatch operations, ensuring timely and effective response to emergency and non-emergency calls.

Key responsibilities include:

  • Supervising daily dispatch operations and responding to emergency and non-emergency calls
  • Coordinating with emergency service personnel, including fire fighters, SAR teams, and medical staff
  • Maintaining accurate records and logs of dispatch activity
  • Providing training and coaching to subordinate communication coordinators

Working in this role requires excellent communication and leadership skills, as well as the ability to work independently in a high-pressure environment. The ideal candidate will have experience in dispatch radio operations and communications technology, as well as a strong understanding of incident command systems.

Required Skills and Qualifications

The following qualifications are required for this position:

  • Bachelor's degree or equivalent in a relevant field
  • Minimum of five years' experience in dispatch radio operations and communications technology
  • At least two years' experience in a supervisory role or as a dispatcher with a comparable organization
  • Incident Command System (ICS) 100 and 200 certifications
  • Valid emergency dispatcher certification from APCO, NENA, or a state agency
Benefits

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Additionally, we provide opportunities for professional development and growth within the organization.

Others

This position also offers the opportunity to work in a unique and challenging environment, with a chance to make a real difference in the community. If you are a motivated and experienced leader looking for a new challenge, please apply today.

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