Service Coordinator Professional

1 day ago


Singapore Talent Trader Group Full time

At Talent Trader Group, we are seeking a skilled Service Coordinator to join our team in the North region. This role is responsible for coordinating and scheduling service appointments for HVAC systems, ensuring timely delivery of services to our customers.

Key Responsibilities:

  • Coordinate and schedule service appointments for HVAC systems in the North region, prioritizing timely delivery and customer satisfaction.
  • Receive and handle service requests and inquiries from customers, providing prompt and professional support.
  • Assign service technicians to job sites, ensuring efficient allocation of resources and minimizing delays.
  • Monitor and track service jobs to ensure completion within agreed timelines, maintaining accurate records of progress and outcomes.
  • Communicate with customers regarding service status and updates, maintaining open and transparent communication channels.
  • Collaborate with internal teams to resolve service issues and ensure customer satisfaction, providing support and guidance as needed.

Requirements:

  • Diploma/Degree in Business Administration or related field, with a strong understanding of service coordination principles.
  • Prior experience in service coordination or administrative support role, preferably in the HVAC industry, with a proven track record of success.
  • Knowledge of HVAC systems and terminology is a plus, with a strong understanding of service delivery principles.
  • Strong organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and customer service skills, with a focus on building strong relationships with customers and internal stakeholders.
  • Attention to detail and ability to work in a fast-paced environment, with a strong focus on accuracy and quality.

How to Apply:

Interested candidates can submit their resumes for consideration by clicking the "Apply" button below.



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