
Compassionate Patient Care Professional
3 days ago
We are seeking a highly skilled and compassionate individual to fill the role of Clinic Associate. As the heart of our patient experience, you will be responsible for ensuring smooth clinic operations and delivering exceptional customer service.
The Clinic Associate will play a vital role in managing patient flow, handling multiple tasks with ease, and providing a warm and professional approach to every patient interaction.
In this dynamic environment, you will have the opportunity to work closely with doctors and other healthcare professionals to provide comprehensive care to our patients.
Key Responsibilities:
- Providing exceptional customer service with a friendly and professional demeanor
- Managing patient flow and handling multiple tasks with ease
- Checking in and out patients using cloud-based software
- Following up with patients to ensure continuity of care
- Assisting doctors in daily clinic operations
- Maintaining a clean, organized, and welcoming clinic environment
Required Skills and Qualifications
To succeed in this role, you will need to possess strong interpersonal skills, be energetic and enthusiastic, and thrive in a fast-paced environment. Additionally, you should have:
- Fluent English language skills; Mandarin is an asset
- 1-2 years of customer service experience, preferably in a healthcare setting
- Ability to multitask and manage competing priorities
- Computer literacy and proficiency in cloud-based software
- At least 2 years of working experience in a related field to be considered for a senior position
Benefits
As a Clinic Associate, you will have the opportunity to work in a supportive and collaborative team environment. We offer a competitive compensation package and opportunities for growth and development.
Our clinic is committed to providing excellent patient care and promoting a positive and inclusive work environment. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient experiences, we encourage you to apply.
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