Patient Care Advocate
19 hours ago
Patient Care Advocate
About UsWe are HYPERSCAL SOLUTIONS PTE. LTD., a leading provider of compassionate care services in Singapore. Our mission is to deliver high-quality, individualized support to individuals in need.
SalaryS$48,000 - S$60,000 per annum, depending on experience and qualifications.
Job DescriptionAs a Patient Care Advocate at HYPERSCAL SOLUTIONS PTE. LTD., you will play a vital role in ensuring the well-being of our residents. Your primary responsibilities will include:
- Receiving and assessing referrals to ensure appropriate placement in our nursing home or centre;
- Providing end-to-end casework management and psychosocial support services to residents, clients, and their families;
- Identifying and developing individualized care plans together with our clinical care team to meet the psychosocial and emotional needs of residents and clients;
- Addressing issues related to grief, adjustment, and coping with chronic illness or disability;
- Implementing and facilitating appropriate casework interventions, including ongoing monitoring and evaluation of outcomes;
- Establishing networks with external partners and stakeholders for resourcing and ensuring continuity of care of residents/clients across settings;
- Working closely with our multidisciplinary team to ensure that holistic needs of the resident/client are actively considered in their care planning;
- Maintaining accurate and current documentation of casework for assigned caseload;
- Supporting residents, clients, and families in maintaining or re-establishing family relations when appropriate;
- Providing support in end-of-life care to residents, clients, and their families, including bereavement support to family members of the deceased;
- Conducting reviews of resident/client's socio-economic status and making recommendations for financial assistance if necessary;
- Participating in multidisciplinary meetings and working closely with our clinical care team in discharge planning reviews;
- Attending case conferences, meetings, and networking with external agencies as required;
To succeed in this role, you will require:
- A Bachelor's degree in Counselling, Social Work, Psychology, or a related discipline;
- At least 2 years' work experience in social services, preferably in the MOH or MSF, performing case management tasks;
- Experience working in a healthcare setting and knowledge of healthcare financing would be advantageous;
- The ability to work independently as well as collaboratively as part of a team;
As a valued member of our team, you can expect:
- A competitive salary package;
- Ongoing training and professional development opportunities;
- A supportive and collaborative work environment;
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