Patient Care Advocate

19 hours ago


Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time
Job Title:

Patient Care Advocate

About Us

We are HYPERSCAL SOLUTIONS PTE. LTD., a leading provider of compassionate care services in Singapore. Our mission is to deliver high-quality, individualized support to individuals in need.

Salary

S$48,000 - S$60,000 per annum, depending on experience and qualifications.

Job Description

As a Patient Care Advocate at HYPERSCAL SOLUTIONS PTE. LTD., you will play a vital role in ensuring the well-being of our residents. Your primary responsibilities will include:

  • Receiving and assessing referrals to ensure appropriate placement in our nursing home or centre;
  • Providing end-to-end casework management and psychosocial support services to residents, clients, and their families;
  • Identifying and developing individualized care plans together with our clinical care team to meet the psychosocial and emotional needs of residents and clients;
  • Addressing issues related to grief, adjustment, and coping with chronic illness or disability;
  • Implementing and facilitating appropriate casework interventions, including ongoing monitoring and evaluation of outcomes;
  • Establishing networks with external partners and stakeholders for resourcing and ensuring continuity of care of residents/clients across settings;
  • Working closely with our multidisciplinary team to ensure that holistic needs of the resident/client are actively considered in their care planning;
  • Maintaining accurate and current documentation of casework for assigned caseload;
  • Supporting residents, clients, and families in maintaining or re-establishing family relations when appropriate;
  • Providing support in end-of-life care to residents, clients, and their families, including bereavement support to family members of the deceased;
  • Conducting reviews of resident/client's socio-economic status and making recommendations for financial assistance if necessary;
  • Participating in multidisciplinary meetings and working closely with our clinical care team in discharge planning reviews;
  • Attending case conferences, meetings, and networking with external agencies as required;
Requirements

To succeed in this role, you will require:

  • A Bachelor's degree in Counselling, Social Work, Psychology, or a related discipline;
  • At least 2 years' work experience in social services, preferably in the MOH or MSF, performing case management tasks;
  • Experience working in a healthcare setting and knowledge of healthcare financing would be advantageous;
  • The ability to work independently as well as collaboratively as part of a team;
Benefits

As a valued member of our team, you can expect:

  • A competitive salary package;
  • Ongoing training and professional development opportunities;
  • A supportive and collaborative work environment;


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