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Network and Hardware Specialist

2 weeks ago

Singapore Frontier Force Technology Pte Ltd Full time
What You Will Do

As an IT Support Specialist, you will play a key role in ensuring the smooth operation of our IT systems. Your responsibilities will include:

Helpdesk Support:
- Responding to IT support requests from end users via phone or through the ticketing system.
- Troubleshooting hardware, software, and network issues, and resolving problems in a timely manner.

Hardware and Software Setup:
- Assisting with the installation, configuration, and deployment of computer systems, laptops, printers, software applications, and other IT equipment.

User Account Management:
- Managing user accounts, permissions, and access rights in various systems and applications.
- Ensuring user onboarding and offboarding processes are executed accurately and efficiently.

Network Support:
- Troubleshooting network connectivity issues and working with the Network team to maintain a stable and secure network environment.
- Providing smart hand support for basic network devices installation and deployment.

IT Infrastructure Maintenance:
- Performing routine maintenance tasks on computer systems, servers, and other IT equipment.
- Keeping hardware and software up to date with the latest patches and updates.