Network Maintenance Specialist

2 weeks ago


Singapore SYMBOL NETWORK TECHNOLOGY PTE Full time
Job Description

This role is responsible for providing technical support and maintenance for customers' large cloud networks. Working closely with the project manager and other team members, you will be involved in remote maintenance and management of hardware of various types.

Key responsibilities include:

  • Remote maintenance and management of servers, network equipment, storage equipment, security equipment, and other infrastructure to ensure stable operation.
  • Quickly locating faults, analyzing causes, and guiding L1 engineers to solve problems in a timely manner.
  • Implementing and utilizing automated operation and maintenance tools to improve efficiency and quality.
  • Drafting and updating operation and maintenance documents, including operation manuals and troubleshooting guides.
  • Conducting technical training to enhance the overall technical level of the team.
  • Staying up-to-date with the latest operation and maintenance technologies and continuously improving processes.


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