Ecommerce Operations Manager

1 day ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Title: Ecommerce Executive

We are seeking a highly skilled Ecommerce Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The ideal candidate will have a strong background in e-commerce operations and digital marketing, with a proven track record of success in managing online platforms and driving sales growth.

Key Responsibilities:
  • Oversee the day-to-day management of our e-commerce website, ensuring seamless customer experiences and efficient order fulfillment.
  • Create and manage product listings, ensuring accuracy of descriptions, images, and prices, and set and update product prices, apply discounts, and manage promotional campaigns.
  • Monitor and process online orders, ensuring accurate and on-time fulfilment, and manage online payment gateways and troubleshoot payment issues.
  • Address customer inquiries, concerns, and returns related to online orders, and collaborate with the Logistics team to ensure accurate and efficient shipping and delivery of online orders.
  • Handle returns, exchanges, and refunds according to company policies and industry standards, and perform other ad-hoc duties as required.
Requirements:
  • Bachelor's degree or Diploma in E-commerce, Marketing, Business, or a related field.
  • Proven experience in e-commerce operations and digital marketing, with familiarity with e-commerce platforms, content management systems, and analytics tools.

As an Ecommerce Executive at THE SUPREME HR ADVISORY PTE. LTD., you will have the opportunity to work with a dynamic team and contribute to the growth and success of our e-commerce business. If you are a motivated and results-driven individual with a passion for e-commerce, we encourage you to apply for this exciting opportunity.


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