Senior Associate

4 days ago


Singapur, Singapore DBS Bank Full time

Job Summary

We are seeking a highly skilled Senior Associate to join our team at DBS Bank. As a key member of our Group Technology and Operations (T&O) team, you will play a critical role in enabling and empowering the bank with an efficient, nimble, and resilient infrastructure.

Key Responsibilities

  • Manage and support the digitization of Regional Security & Fiduciary Services Operations (SFSO) projects and change management, including process improvements in the Fund Services area.
  • Collaborate with users and product managers to work on solutioning to meet customer requirements and Institutional Banking Group Operations' key performance matrix.
  • Analyse case requirements and write users/business requirements.
  • Work closely with key stakeholders and users from Line Operations and Institutional Banking Group Technology for user requirement gatherings and functional specification signoff.
  • Manage and perform UAT for product delivery cycle, initiatives, or fixes.
  • Ensure proper documentation of operation manuals and UAT test results.
  • Work with users on operationalization of initiatives.
  • Coordinate with users and Technology team on delivery and business verification.
  • Manage production issues with users and Technology team, from UAT to delivery of fixes.
  • Plan team's work schedule and the release cycle with Technology partners.
  • Provide prompt updates/escalation to management/stakeholders.

Requirements

  • Degree holder with minimum 4 years of professional experience in project management experience with a proven track record.
  • Experience in Transfer Agency/Fund Administration will be an added advantage.
  • Strong analytical skills with ability to work independently, confident with change mindset, and good time management.
  • Demonstrate good work ethics and ability to adapt to changes and deliver within tight timelines.
  • Good stakeholder management with effective communication, written, and presentation skills.
  • Exposure to process streamlining and change management.
  • Self-driven and task-oriented for project deliverables.
  • Ability to articulate and link Business and Technology languages.
  • Analytical, meticulous, and organized for administrative tasks.
  • Proficient in Microsoft Office 365 suite.

About DBS Bank

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.


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