Personal Assistant to High Net Worth Individuals

5 days ago


Singapore Gemini Personnel Pte Ltd Full time
Personal Assistant to High Net Worth Individuals

We are seeking a highly skilled Personal Assistant to join our team at Gemini Personnel Pte Ltd. As a key member of our elite membership club, you will be responsible for providing exceptional support to our discerning clients.

Key Responsibilities:
  • Application Processing & Member Records:
    • Efficiently process new membership applications, ensuring accurate updates to member records.
    • Maintain strict confidentiality while ensuring compliance with company policies and procedures.
  • Communication & Engagement:
    • Regularly update members on policies, upcoming events, promotions, and offerings via personalized communication strategies.
    • Promote member-exclusive events, fostering engagement through tailored communication approaches.
  • Special Requests & Event Coordination:
    • Handle special member requests, such as booking reservations, arranging private events, and providing expert recommendations for an exceptional experience.
    • Ensure seamless event execution, from initial inquiry to final follow-up, while exceeding member expectations.
  • Member Relations & Issue Resolution:
    • Address member concerns, complaints, and feedback with professionalism, offering timely and satisfactory resolutions to maintain high satisfaction levels.
  • Financial Management & Transactions:
    • Oversight of membership fee collections and processing payments accurately.
    • Keep thorough financial records of dues and transactions, ensuring transparency and accountability.
  • Reservations & Facility Management:
    • Manage dining, event, and facility reservations, ensuring real-time system updates and accuracy.
    • Ensure all service areas maintain exceptional standards of cleanliness, comfort, and luxury.
  • Member Experience Optimization:
    • Continuously assess opportunities to enhance the overall member experience and encourage active participation in events and activities.
    • Ensure the concierge desk consistently provides top-tier service, aligning with our organization's high standards.
  • Record Keeping & Tracking:
    • Maintain detailed records of member interactions, membership statuses, and guest visits for streamlined tracking and future reference.


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