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Department Manager

2 months ago

Singapur, Singapore H&M Group Full time

Job Summary

The Department Manager is a key role within H&M Group, responsible for leading a team of sales associates to deliver exceptional customer service and drive sales growth in their assigned department. This role requires a strong understanding of fashion retail operations, excellent communication skills, and the ability to motivate and develop a high-performing team.

Key Responsibilities

  • Lead a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Develop and implement visual merchandising plans to drive sales and enhance the customer shopping experience.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Recruit, train, and develop sales associates to ensure a high-performing team.
  • Ensure compliance with H&M Group's policies and procedures, including health and safety, security, and legal requirements.

Requirements

  • Proven experience in fashion retail management, with a strong understanding of sales operations and customer service principles.
  • Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical skills, with the ability to interpret sales data and identify opportunities for growth.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; bachelor's degree in business, marketing, or a related field preferred.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment.
  • A comprehensive training program to support your success.