Deliver Exceptional Guest Experiences

5 days ago


Singapore beBeeCustomerService Full time $3,000 - $4,200

Job Title:

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Exceptional Guest Experience Executive

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As an Exceptional Guest Experience Executive, you will be responsible for delivering outstanding service to our guests. This includes responding promptly and tactfully to their complaints, requests and inquiries.

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You will work closely with the Assistant Manager to ensure that all guest needs are met, and that every interaction is courteous and efficient.

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In addition to providing excellent service, you will also be responsible for handling cashiering functions, maintaining good guest relations, and ensuring the security of guest rooms.

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To be successful in this role, you must have a positive attitude, strong public relations skills, and the ability to work well under pressure.

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We offer a range of benefits to our employees, including medical coverage, flexible work arrangements, birthday leave and vouchers, annual health screening, and insurance coverage.

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Key Responsibilities:

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  • Provide exceptional customer service to guests">
  • Work closely with the Assistant Manager to ensure seamless operations">
  • Handle cashiering functions and maintain accurate records">
  • Maintain good guest relations and ensure high levels of satisfaction">
  • Ensure the security of guest rooms and report any incidents">
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Requirements:

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  • Minimum Diploma in Hospitality">
  • Able to perform rotating shifts">
  • Positive attitude and strong public relations skills">
  • Previous experience in hospitality an advantage">


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