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Senior Systems Operations Engineer

2 months ago

Singapur, Singapore WELLS FARGO BANK Full time
About this Role

Wells Fargo is seeking a highly skilled Senior Systems Operations Engineer to provide platform support for Commercial and Corporate & Investment Banking Technology (CCIBT) organization applications and technology infrastructure. The ideal candidate will have a strong background in technology solutions, operational support, and application portfolio management.

Key Responsibilities
  • Lead or Participate in Managing Systems and Infrastructure: Oversee the management of all installed systems and infrastructure within the Systems Operations functional area.
  • Improve System Efficiencies: Contribute to increasing system efficiencies and reducing human intervention time on related tasks.
  • Review and Analyze Operational Support Systems: Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability.
  • Collaborate with Vendors and Technical Personnel: Work with vendors and other technical personnel for problem resolution and to achieve the highest levels of systems and infrastructure availability.
  • Lead Technical Deliverables: Lead a team to meet technical deliverables while leveraging a solid understanding of technical process controls or standards.
Required Qualifications
  • Systems Engineering Experience: 4+ years of experience in Systems Engineering, Technology Architecture, or equivalent demonstrated through work experience, training, or education.
  • Application Production Support Experience: 4+ years of experience in application production support.
  • Cloud and Automation Experience: 3+ years of experience in one or a combination of the following: Cloud Foundry, Kubernetes, or Docker, and automation using PowerShell, Bash, or Python.
  • Red Hat Linux and UNIX Experience: 3+ years of experience with Red Hat Linux or UNIX.
  • .Net and Java Development Experience: 3+ years of experience in.Net or Java application development/support or a combination of both.
  • Database and Dashboard Experience: 2+ years of experience writing relational database queries for stored procedures, query optimization, and performance tuning, and designing and managing Splunk, Elk, Grafana, or Prometheus Dashboards and reports.
Desired Qualifications
  • Capital Markets Experience: 3+ years of experience in capital markets.
  • Offshore Application Support Experience: 3+ years of experience in offshore application support process.
  • Complex IT Solutions Experience: 2+ years of experience supporting complex enterprise-wide information technology solutions.
  • Communication and Interpersonal Skills: Ability to interact with all levels of an organization, including management, and communicate effectively in both written and verbal formats with business partners and senior executive-level leaders.
  • Application Lifecycle Knowledge: Knowledge and understanding of application lifecycle, from design and development to testing, implementation, and production support.
  • Technology Platform Development Knowledge: Knowledge and understanding of technology platform development, including large-scale technology in a capital markets environment.
  • Documentation Tools Experience: Hands-on experience with documentation tools such as Visio, MS Word, Confluence, Excel, and Splunk.
Job Expectations
  • On-Site Work: Willingness to work on-site at the stated location.
  • On-Call Work: Ability to work on call as assigned.
  • Additional Hours: Ability to work additional hours as needed.
  • Flexibility: Flexibility to work in a 24/7 environment and different shifts.